Why Choose Us

We are always available and a carer can be contacted in another’s absence at any time.
We match our workers to the person they will be visiting to ensure they get along and are able to build a trusted relationship.
Our staff are chosen for their caring to ensure our clients are treated kindly and respectably
We comply with all the relevant privacy and protection of UK laws including safeguarding.
We work from dawn to dusk, seven days a week to help our clients remain at home.
Our service is tailored to the client and is as individual as our clients are.
We are an equal opportunities agency and introduce carers from different background.
We make sure that it is the same person delivering care to your loved one each day.
We are very committed to be reliable and punctual.
We offer highly competitive rates to ensure value for money
The duration of your service is up to you and completely flexible
We directly employ compassionate Care Workers who are local
We always introduce our care workers to the client so they never have a stranger knocking at their doors to provide care
Wise home care services operate from office that is easily accessed by public London transport.
Our highly trained care assistant know that the priority is the person, not the timesheet and the tick list
We pay our care worker for the London living allowance and all the time they are at work, including travel time between jobs.
We incentivise our care worker to be good at care rather than fast.

Service Delivery

>Wise home care services aims to meet the following objectives in the delivery of a quality service:

To ensure that the service is delivered flexibly, attentively and in a non-discriminatory manner, whilst respecting each individual’s right to independence, privacy, dignity, and fulfillment, the right to make informed choices and take risks.
To ensure that the service is delivered in accordance with the agreed Care Plan/Contract.
To implement a program of staff recruitment, training and personal development to ensure that the needs of the Service User(s) are met.
To manage the care service efficiently, making the best use of resources to maximise best value for both the commissioner and the person receiving the service.
To match the nominated Care Worker/Support Workers.to the needs of the Service User and ensure that changes are made for valid reasons within the terms of the Contract.
To undertake risk assessments of hazards involved with the provision of service and for environmental risks identified in a Service User’s home.
To identify risks and take measures to reduce or eliminate them in accordance with the Health and Safety Policy of the organisation.
To provide all Service Users with written information on the organisation including a Service Users Guide, detailed care plan, daily records/logs, completed risk assessment and details of the organisation’s complaints procedure and how to use it.

>Wise home care services aims to meet the following objectives in the delivery of a quality service:

To ensure that the service is delivered flexibly, attentively and in a non-discriminatory manner, whilst respecting each individual’s right to independence, privacy, dignity, and fulfillment, the right to make informed choices and take risks.
To ensure that the service is delivered in accordance with the agreed Care Plan/Contract.
To implement a program of staff recruitment, training and personal development to ensure that the needs of the Service User(s) are met.
To manage the care service efficiently, making the best use of resources to maximise best value for both the commissioner and the person receiving the service.
To match the nominated Care Worker/Support Workers.to the needs of the Service User and ensure that changes are made for valid reasons within the terms of the Contract.
To undertake risk assessments of hazards involved with the provision of service and for environmental risks identified in a Service User’s home.
To identify risks and take measures to reduce or eliminate them in accordance with the Health and Safety Policy of the organisation.
To provide all Service Users with written information on the organisation including a Service Users Guide, detailed care plan, daily records/logs, completed risk assessment and details of the organisation’s complaints procedure and how to use it.