Why Choose Us

  • We are always available and a carer can be contacted in another’s absence at any time.
  • We match our workers to the person they will be visiting to ensure they get along and are able to build a trusted relationship.
  • Our staff are chosen for their caring to ensure our clients are treated kindly and respectably
  • We comply with all the relevant privacy and protection of UK laws including safeguarding.
  • We work from dawn to dusk, seven days a week to help our clients remain at home.
  • Our service is tailored to the client and is as individual as our clients are.
  • We are an equal opportunities agency and introduce carers from different background.
  • We make sure that it is the same person delivering care to your loved one each day.
  • We are very committed to be reliable and punctual.
  • We offer highly competitive rates to ensure value for money
  • The duration of your service is up to you and completely flexible
  • We directly employ compassionate Care Workers who are local
  • We always introduce our care workers to the client so they never have a stranger knocking at their doors to provide care
  • Wise home care services operate from office that is easily accessed by public London transport.
  • Our highly trained care assistant know that the priority is the person, not the timesheet and the tick list
  • We pay our care worker for the London living allowance and all the time they are at work, including travel time between jobs.
  • We incentivise our care worker to be good at care rather than fast.

Service Delivery

>Wise home care services aims to meet the following objectives in the delivery of a quality service:

  • To ensure that the service is delivered flexibly, attentively and in a non-discriminatory manner, whilst respecting each individual’s right to independence, privacy, dignity, and fulfillment, the right to make informed choices and take risks.
  • To ensure that the service is delivered in accordance with the agreed Care Plan/Contract.
  • To implement a program of staff recruitment, training and personal development to ensure that the needs of the Service User(s) are met.
  • To manage the care service efficiently, making the best use of resources to maximise best value for both the commissioner and the person receiving the service.
  • To match the nominated Care Worker/Support Workers.to the needs of the Service User and ensure that changes are made for valid reasons within the terms of the Contract.
  • To undertake risk assessments of hazards involved with the provision of service and for environmental risks identified in a Service User’s home.
  • To identify risks and take measures to reduce or eliminate them in accordance with the Health and Safety Policy of the organisation.
  • To provide all Service Users with written information on the organisation including a Service Users Guide, detailed care plan, daily records/logs, completed risk assessment and details of the organisation’s complaints procedure and how to use it.

Our Care Philosophy

>Wise home care services aims to meet the following objectives in the delivery of a quality service:

  • To ensure that the service is delivered flexibly, attentively and in a non-discriminatory manner, whilst respecting each individual’s right to independence, privacy, dignity, and fulfillment, the right to make informed choices and take risks.
  • To ensure that the service is delivered in accordance with the agreed Care Plan/Contract.
  • To implement a program of staff recruitment, training and personal development to ensure that the needs of the Service User(s) are met.
  • To manage the care service efficiently, making the best use of resources to maximise best value for both the commissioner and the person receiving the service.
  • To match the nominated Care Worker/Support Workers.to the needs of the Service User and ensure that changes are made for valid reasons within the terms of the Contract.
  • To undertake risk assessments of hazards involved with the provision of service and for environmental risks identified in a Service User’s home.
  • To identify risks and take measures to reduce or eliminate them in accordance with the Health and Safety Policy of the organisation.
  • To provide all Service Users with written information on the organisation including a Service Users Guide, detailed care plan, daily records/logs, completed risk assessment and details of the organisation’s complaints procedure and how to use it.
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